Feature

Complete Vehicle History at Your Fingertips

Every service, every estimate, every inspection — instantly searchable. Look up any customer or vehicle by name, phone, email, license plate, or VIN and see their complete history in seconds.

Service History
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Vehicle Service History

Search for a customer to view their vehicle service records

Enter at least 2 characters to search

Name
Phone
Email
Plate
VIN

Find any record in seconds

No more digging through filing cabinets or scrolling through endless lists. With RedAppy's Service History, you can instantly pull up any customer's complete vehicle records. Whether a customer calls asking about their last oil change or you need to review what was recommended on their last visit, the information is just a search away.

Search 5 Different Ways

Customer name, phone number, email, license plate, or VIN — whatever you have, that's all you need.

Instant Results

Results appear as you type. No waiting, no loading screens, no frustration.

Customer Overview

See every vehicle a customer owns

When you find a customer, you'll see all their vehicles at a glance. This is especially helpful for families or businesses with multiple vehicles. Each vehicle card shows you the essentials: how many services they've had, how much they've spent, when they last visited, and their last recorded mileage.

This overview helps you spot opportunities too. If a customer has one vehicle with regular services and another that hasn't been in for a while, you can proactively reach out and remind them it might be time for maintenance.

Multi-Vehicle Households

See all vehicles registered to a customer — perfect for families and fleets.

At-a-Glance Stats

Services count, total spent, last visit, and mileage — all visible without clicking.

Service History
SM
Sarah Mitchell
(555) 234-5678 • sarah.m@email.com
Vehicles (2)
H
2021 Honda CR-V
ABC1234 • VIN: ...789456
Services
8
Total Spent
$1,847.00
Last Service
Jan 15, 2026
Last Mileage
42,350 mi
T
2019 Toyota Camry
XYZ5678 • VIN: ...123789 • Silver
Services
3
Total Spent
$425.00
Last Service
Dec 8, 2025
Last Mileage
67,892 mi
Service History
2021 Honda CR-V
Plate: ABC1234 • VIN: 1HGCV1F34MA789456 • Owner: Sarah Mitchell
Total Visits
8
Total Spent
$1,847.00
First Visit
Mar 2023
Service Timeline
8 records
InvoicePaid$285.00
Jan 15, 2026 • Tech: Mike R. • Mileage: 42,350
Full Synthetic Oil Change ($75.00)Tire Rotation ($25.00)Brake Inspection ($45.00)
EstimateApproved$650.00
Dec 20, 2025 • Mileage: 41,200
Front Brake Pads & Rotors ($650.00)
Inspection27-Point
Dec 20, 2025 • Tech: Carlos S. • Mileage: 41,200
Complete Timeline

Every service, estimate, and inspection

The vehicle timeline shows you everything that's ever happened with that car at your shop. Invoices show what work was done and whether it's been paid. Estimates show what was recommended and whether the customer approved it. Inspections show the condition of the vehicle at each visit.

Each record includes the date, mileage, technician who worked on it, and a summary of what was included. Need more details? Just click to view the full document in your dashboard or open the customer-facing version.

Invoices

See all completed work with payment status, services performed, and totals.

Estimates

Track what was recommended and whether it was approved, declined, or still pending.

Multi-Point Inspections

Review past inspection results to track vehicle condition over time.

Quick Links

Jump directly to the full document in your dashboard or the customer view.

Why Service History Matters

Better Service Through Better Records

When you know a vehicle's history, you can provide better recommendations, build trust with customers, and catch issues before they become problems.

Answer Customer Questions

When a customer calls asking "when did I last get my oil changed?" you'll have the answer in seconds.

Build Customer Trust

Show customers you remember their vehicle and its needs. Personalized service builds loyalty.

Track Mileage Over Time

See mileage at every visit to recommend services at the right intervals.

Follow Up on Declined Work

See past estimates that weren't approved. Maybe it's time to revisit those recommendations.

Know Your Customers

See total spending, visit frequency, and preferred services for each customer.

No More Paper Digging

Everything is digital and searchable. No filing cabinets, no lost paperwork.

5
Search Methods
Instant
Search Results
100%
Digital Records
Complete History

Never Lose a Service Record Again

Every invoice, estimate, and inspection you create in RedAppy automatically becomes part of the searchable service history. Start building your digital records today.