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Calendar & online booking

Take appointment requests from your website

Your RedAppy shop website has a Book an Appointment page. Customers pick a service, vehicle, date, and time; the request is saved in your admin with an email.

Every RedAppy shop website comes with a Book an Appointment page. Customers send a request with a preferred date and time. You see it in the admin, confirm by phone or text, and add it to the calendar. The form does not book a slot by itself, so nothing gets double booked.

What the customer does

  1. On your website, the customer opens Book Appointment from the menu. The form asks for name, phone, email, the Service Needed (Oil Change, Brake Service, State Inspection, AC Service, Tire Service, Engine Diagnostics, Transmission, General Repair, or Other), the vehicle year, make, and model, a Preferred Date and Preferred Time, and any extra notes.

    The Book an Appointment page on the shop website with the request form: name, phone, email, service needed, vehicle, preferred date and time

  2. They click Request Appointment and see a thank-you message saying you will call to confirm. They also get a confirmation email right away.

    The booking form filled in by a customer: Brake Service for a 2017 Honda Accord, a preferred date, and a note about a grinding noise when braking

What you do

  1. Open Website Content → Form Submissions. Each request is listed with everything the customer typed. Call or text them to lock in the time, then add the car to the team calendar or create an estimate for the work.

    The Form Submissions list in the admin, where every appointment request from the website is stored

Change the form or the emails

  1. Open Website Content → Forms → Book an Appointment. The Fields list is the form itself: edit the service options, add or remove a field, or change the Confirmation Message the customer sees after submitting.

    The Book an Appointment form in Website Content → Forms, with its ten fields listed and the Submit Button Label and Confirmation Message settings

  2. Under Emails, the first email goes to the customer. Add a second one with your shop address in Email To and {{*:table}} in the message to get every request in your inbox as a neat table. Click Save.

    The Emails section of the booking form with Email To, CC, BCC, Reply To, Email From, Subject, and the confirmation message sent when a request comes in
Note:The page shows your Business Hours from Shop Settings in its footer, so customers already know when you are open before they pick a time.

Frequently asked questions

No. It collects a preferred date and time and you confirm. That avoids double bookings and lets you move the customer if a bay is full.

Email notifications are built into the form. Some carriers offer an email-to-SMS address; if yours does, put it in Email To.

Yes. Any page on your website can include a Form block, and you can pick the Book an Appointment form in it.